Privacy Policy

Effective Date: July 1st, 2025

1. Introduction

Strong Survival ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strongsurvival.com (the "Site") and use our survival products, training, and membership services.

• Business Name: Celtic Marketing Limited
• Address: 133 Bridge Road, Ballymena, BT44 9EG, United Kingdom
• Contact: support@strongsurvival.com

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Create a membership account
• Purchase physical or digital products
• Subscribe to our services
• Contact us through our contact form
• Sign up for newsletters or promotional emails
• Make a purchase

This may include:

• Full name
• Email address
• Phone number
• Billing and shipping address (for physical product orders)
• Payment information (processed securely by third-party processors)
• Communication preferences

2.2 Automatically Collected Information

When you visit our Site, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website information
• Cookies and similar tracking technologies

2.3 Analytics and Tracking

We use analytics services (such as Google Analytics) to understand how visitors interact with our Site and improve our services.

3. How We Use Your Information

• Provide Services: Create and manage accounts, deliver digital content, process payments, and fulfill physical product orders
• Customer Support: Respond to inquiries, provide technical support, and resolve issues
• Marketing Communications: Send newsletters, promotional offers, and educational content (with your consent)
• Business Operations: Process payments, prevent fraud, maintain security, and manage inventory
• Legal Compliance: Comply with applicable laws and protect our legal rights
• Website Improvement: Analyze usage patterns and improve our Site and services
• Testimonials: Share member success stories and testimonials (with your explicit consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business:

• Payment Processors: To process payments for products and subscriptions
• Email Marketing Services: To send newsletters and promotional communications
• Analytics Providers: To analyze website usage and performance
• Customer Support Tools: To provide customer service
• Shipping Partners: To fulfill and deliver physical product orders
• Fulfillment Centers: To manage inventory and order processing

4.2 Affiliate Partners

We participate in affiliate marketing programs. Affiliate partners may receive information about purchases made through their referral links for commission purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to:

• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Respond to lawful requests from public authorities

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

• Encrypted data transmission (SSL certificates)
• Secure payment processing
• Regular security audits
• Limited access to personal information
• Employee training on data protection

6. Your Rights and Choices

6.1 Access and Control

• Access the personal information we hold about you
• Update or correct inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability

6.2 Marketing Communications

• Unsubscribe from marketing emails using the link in any email
• Update your communication preferences in your account settings
• Contact us to opt-out of specific communications

6.3 Cookies and Tracking

You can control cookies through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve customers globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

7.1 EU Users (GDPR Compliance)

• Right to be forgotten
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with supervisory authorities

Legal Basis for Processing:

• Contract performance (product sales, membership services, order fulfillment)
• Legitimate interests (business operations, marketing, customer service)
• Consent (where explicitly obtained)

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Support business operations

Typical retention periods:

• Active customer data: Duration of relationship plus 3 years
• Order and transaction records: 7 years for tax and legal compliance
• Marketing data: Until you unsubscribe or request deletion
• Membership data: Duration of membership plus 3 years

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Including notice in our newsletter

Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

• Contact support@strongsurvival.com
• Address: 133 Bridge Road, Ballymena, BT44 9EG, United Kingdom

13. Specific Disclosures

13.1 Payment Processing

Payment information is processed by secure third-party payment processors. We do not store complete credit card information on our servers.

13.2 Order Management

Product orders and subscription management may be handled by third-party services that comply with industry security standards.

13.3 Educational Content

Our survival training content is for educational purposes only. Wes may use aggregated, anonymized data about content usage to improve our offerings.

This Privacy Policy is designed to comply with UK GDPR, EU GDPR, CCPA, and other applicable privacy laws. Please consult with legal counsel for specific compliance requirements.