Terms of Service

Effective Date: July 1st, 2025

By accessing or using the Strong Survival website (strongsurvival.com) and our services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

1. Agreement to Terms

2. Description of Service

Important Notice: Our content is for educational and informational purposes only. Strong Survival does not provide professional emergency services, medical advice, or guarantee any specific outcomes from following our guidance.

3. Products and Services Terms

3.1 Physical Products

We offer survival gear, equipment, and related physical products for purchase. Orders are subject to availability and shipping terms. Physical products are covered by our return and refund policies as detailed in our Refund Policy.

3.2 Digital Products

We provide downloadable guides, training materials, and digital content for immediate access upon purchase. Due to the instant delivery nature of digital products, special refund terms apply as outlined in our Refund Policy.

3.3 Membership and Subscriptions

We offer various membership plans with different access levels and billing frequencies (monthly, quarterly, or annual).

3.4 Billing and Payment

3.5 Free Trials

If offered with membership subscriptions, free trials automatically convert to paid subscriptions unless cancelled before the trial period ends. You must provide payment information to start a trial.

3.6 Product Access and Delivery

4. Orders, Cancellation and Refund Policy

4.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

4.2 Subscription Cancellation

4.3 Refund Policy

4.4 Refund Process

Approved refunds will be processed within 5-10 business days to your original payment method. For complete refund terms, please see our detailed Refund Policy.

5. User Accounts and Responsibilities

5.1 Account Registration

5.2 Acceptable Use

5.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk.

6. Intellectual Property Rights

6.1 Our Content and Products

All content, products, and materials provided through our Service, including physical product designs, text, graphics, videos, audio, and software, are owned by Strong Survival or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our digital content for personal, non-commercial purposes in accordance with these Terms. Physical products purchased from us are owned by you upon full payment, but any associated intellectual property remains ours.

6.3 Restrictions

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimers and Limitation of Liability

8.1 Educational Purpose Only

IMPORTANT: Our survival and emergency preparedness content is for educational purposes only. It is not a substitute for professional training, medical advice, or emergency services. Always consult qualified professionals for specific situations.

8.2 No Warranties

The Service is provided "as is" without any warranties of any kind. We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.3 Limitation of Liability

To the maximum extent permitted by law, Strong Survival shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of the Service.

8.4 Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Strong Survival, its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from:

10. Third-Party Services

10.1 Payment Processing

We use third-party payment processors to handle billing and payments. Your payment information is subject to their terms and privacy policies.

10.2 External Links

Our Service may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

10.3 Affiliate Marketing

We participate in affiliate marketing programs. Some links may generate commissions for Strong Survival at no additional cost to you.

11. International Users

11.1 Global Access

Our Service is available internationally, but content is provided in English and from a UK/US perspective.

11.2 Local Laws

You are responsible for compliance with local laws in your jurisdiction. Some content may not be applicable or legal in all regions.

11.3 Export Controls

Our educational content may be subject to export control laws. You agree not to use our content in violation of any applicable regulations.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the United Kingdom.

12.2 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to seek an informal resolution.

12.3 Binding Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration under the laws of Northern Ireland, in accordance with the arbitration rules of the Chartered Institute of Arbitrators (CIArb).

13. Changes to Terms

13.1 Modifications

We may modify these Terms at any time. Material changes will be communicated through:

13.2 Acceptance

Continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to changes, you must cancel your subscription.

14. Subscription Management

14.1 Automatic Renewal

Subscription services automatically renew for the same period unless cancelled. We will charge your payment method on file. One-time product purchases do not automatically renew.

14.2 Failed Payments

If subscription payments fail, we may:

Failed payments do not affect ownership of previously purchased physical or digital products.

14.3 Account Reactivation

Cancelled accounts may be reactivated by subscribing again, but previous content access periods do not carry over.

15. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures of third-party services.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Strong Survival.

18. Contact Information

For questions about these Terms or our Service, please contact us:
Email: support@strongsurvival.com
Address: 133 Bridge Road, Ballymena, BT44 9EG, United Kingdom
We aim to respond to all queries within one business day.

19. Special Provisions

19.1 Survival Content Disclaimer

Our survival and emergency preparedness content is compiled from various sources and represents general guidance. Actual emergency situations vary greatly, and our content may not be suitable for all circumstances, locations, or skill levels.
You acknowledge that:

19.2 Member Testimonials

By providing feedback, testimonials, or success stories, you grant us permission to use them in our marketing materials, subject to our Privacy Policy.

19.3 Content Updates

We regularly update our content to reflect new information and best practices. We do not guarantee that all content will always be current or complete.

These Terms of Service are designed to comply with applicable laws and payment processor requirements. Please consult with legal counsel for specific compliance needs.